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Terms of Use

Effective: 1 January 2026 · Version 2026-01-01

Thank you for using Adsynth. These Terms of Use (“Terms”) govern your access to and use of the Adsynth platform, applications, and websites (together, the “Service”) provided by Prebo Digital (“we”, “us”, “our”), a marketing company based in South Africa. Adsynth is operated by Prebo Digital. These Terms form a binding agreement between you and Prebo Digital. By creating an account, accepting an invitation, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, you must not use the Service.

Prebo Digital Office Park Block A, Unit 17 Van Hoof Street Willowbrook, Ruimsig Johannesburg, 1709 South Africa 087 292 2101 · info@prebodigital.co.za

1. Who we are

Adsynth is a cross-channel advertising intelligence workspace. It provides reporting, analysis, AI-assisted insights, and (where you enable them) account operations across advertising and analytics platforms such as Google Ads, Google Analytics (GA4), Search Console, Meta, Microsoft Advertising (Bing), Shopify, and Apple Search Ads. For more about the operator, visit prebodigital.co.za.

2. Registration and access

  • Eligibility and age. You must be at least 18 years old and able to enter into a binding contract under applicable law. The Service is intended for business use, not for children.
  • Accurate information. You must provide accurate, complete registration information and keep it up to date.
  • Account security. You may not share your credentials, and you are responsible for all activity under your account. Notify us promptly at info@prebodigital.co.za if you suspect unauthorised access.
  • Authority. If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
  • Team members. Where your organisation invites additional users, those users may only act within the scope your administrator assigns and remain bound by these Terms. Administrators may access, control, and remove member access and associated content.

3. The Service

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service during your subscription or trial. We may modify, suspend, or discontinue parts of the Service with reasonable notice where practicable.

4. Acceptable use

You may not, and may not allow anyone else to:

  • Use the Service for any illegal, harmful, infringing, deceptive, or abusive activity.
  • Violate applicable law or third-party rights (including intellectual property, privacy, and advertising rules).
  • Probe, scan, or test the vulnerability of, or interfere with or disrupt, the Service or its security.
  • Circumvent rate limits, access controls, approvals, or other protective measures.
  • Send malware, spam, or misleading communications, or scrape or extract data other than through features we provide.
  • Reverse engineer, decompile, or attempt to discover source code of the Service, except where this restriction is prohibited by law.
  • Use connected platforms (e.g. Google Ads, Meta) in breach of the relevant provider’s terms or policies.
  • Use the Service or its output to build a competing product or model.

A fuller description is in our Acceptable Use Policy, which forms part of these Terms.

5. Your content and connected data

You may provide input to the Service and connect third-party accounts (“Customer Data”). As between you and us, you retain all rights in your Customer Data. You grant us a worldwide, non-exclusive licence to host, process, transmit, and display Customer Data, and to access connected platform data through the scopes you authorise, solely to provide, secure, and improve the Service for you. You are responsible for having all rights, consents, and permissions needed for the accounts and data you connect, and for complying with the policies of those platforms.

6. AI features and accuracy

The Service includes AI-generated insights, recommendations, and drafts. Given the probabilistic nature of AI, output may be inaccurate, incomplete, or not unique. You must independently evaluate output for accuracy and suitability before relying on or acting on it, and you remain solely responsible for your advertising decisions and for compliance with applicable advertising policies and law. You must not represent AI output as human-generated where that would be misleading, and you must not use output to make decisions with legal or similarly significant effects on a person without appropriate human review. See our AI Transparency & Disclosure page for more.

7. Intellectual property

We and our licensors own all rights in the Service, including its software, models, and branding. Other than the limited right granted above, no rights are transferred to you. “Adsynth” and our logos are our marks. Third-party marks (e.g. “Google Ads”, “YouTube”, “Meta”) belong to their owners. Any feedback you provide may be used by us without restriction or obligation to you.

8. Third-party services

The Service integrates with and links to third parties (for example Google, Meta, Microsoft, Apple, Shopify, AI model providers, and payment processors). Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them.

9. Fees, billing, trials, and cancellation

Plan prices, billing cycles, taxes, and any free-trial terms are shown at checkout and on our pricing page. By subscribing, you authorise us and our payment processor to charge your payment method on the stated cadence until you cancel. You are responsible for applicable taxes. If a payment fails, we may downgrade or suspend access until payment is received.

You can cancel at any time from the in-app billing area or by emailing info@prebodigital.co.za. Cancellation takes effect at the end of the current billing period and stops future renewals; you keep access until then. Except where a refund is required by applicable consumer law (including the South African Consumer Protection Act and Electronic Communications and Transactions Act where they apply), fees already paid are non-refundable. We may change prices for future billing cycles with at least 30 days’ advance notice; if you do not agree, you may cancel before the change takes effect. Full details are in our Refund & Cancellation Policy.

10. Disclaimers

To the fullest extent permitted by law, the Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that output will be accurate. Any reliance on output is at your own risk.

11. Limitation of liability

To the fullest extent permitted by applicable law, we are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, or data. Our aggregate liability for all claims arising out of or relating to the Service in any twelve-month period will not exceed the greater of the fees you paid us for the Service in that period or ZAR 1,000. Nothing in these Terms limits liability that cannot be limited under applicable law.

12. Indemnity

If you are a business or organisation, to the extent permitted by law you will defend and indemnify us, our affiliates, and our personnel against claims, losses, liabilities, and expenses (including reasonable legal fees) arising from your Customer Data, your use of the Service, or your breach of these Terms, except to the extent caused by our wilful misconduct.

13. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or our Acceptable Use Policy, if required by law, or if your use could cause risk or harm to us, our users, or others. We may delete an account that has been inactive for over a year and has no paid subscription, with prior notice. Provisions that by their nature should survive termination will survive.

14. Dispute resolution and governing law

Before bringing any formal claim, both parties agree to first try to resolve the dispute informally by contacting the other in writing (you via info@prebodigital.co.za) and allowing 30 days to reach a resolution. These Terms are governed by the laws of the Republic of South Africa, subject to mandatory consumer protections that apply to you. The courts of South Africa have exclusive jurisdiction, unless mandatory law provides otherwise. Nothing prevents either party from seeking urgent interim or injunctive relief.

15. Data Processing Agreement

Where we process personal information on your behalf as an operator (POPIA) or processor (GDPR-style arrangements), our Data Processing Agreement applies and lists our subprocessors. Request a counter-signed DPA at info@prebodigital.co.za.

16. Changes to these Terms

We may update these Terms from time to time — for example to reflect changes to the law, security, or the Service. We will give at least 30 days’ notice (by email or in-product notice) of changes that materially and adversely affect you; other changes take effect when posted. Where changes are material, you will be asked to accept the updated Terms before continuing to use the Service. If you do not agree, you must stop using the Service.

17. General

You may not assign these Terms without our consent; we may assign them to an affiliate or successor. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. These Terms, together with the Privacy Policy, Acceptable Use Policy, and any plan-specific terms, are the entire agreement between you and us regarding the Service.

18. Contact

Questions: info@prebodigital.co.za · 087 292 2101